DUANE E. WANGENHEIM 20159 Lassen St. Chatsworth, Ca
91311 voice 818.886.3394
cell 818.687.3781 email dewit2@covad.net
OBJECTIVE
To obtain a position as a Marketing Manager, Sales Manager, or Account
Manager in an enterprising organization which will provide opportunities
to apply my marketing skills, management proficiency, creative talents and
salesmanship. I want a position where I am appreciated. What I do is of
value. Where ethics counts. Where the company is a team and its people are
consider its most valuable assets.
SUMMARY
Over 14 years experience as an Operations/Sales Manager. I am great for
discovering and developing new talent that can close new accounts. As a
former baseball relief pitcher I am a closer and today use that experience
to teach others. I want a position that satisfies my creativity. As a
manager of marketing or sales I am an exceptional motivator. I develop
marketing information that is used to increase product knowledge. I study
what the competition offers, then build our product benefits and major
selling points. I use this to teach sales personal while at the same time
use it to increase sales and customer retention. I help to develop
operations personal to work with sales so that productivity is increased
and harmony is developed.
EMPLOYMENT
Hypercel Corp.
1145-A Arroyo Ave
San Fernando, Ca 91340
Chief Operations Officer/Internet Sales Manager (July. 2001-Present)
Instituted an email marketing sales program for product sales in four
divisions and developed an online presence for e-commerce sales
www.hypercel.com ,
www.naztech.com and
www.hypergearinc.com
Researched and market tested new products such as
www.xcooter.com for mobile
transportation
Developed a branded product line for cellular accessories with point of
purchase display (HyperGear)
http://www.rudolphos.com/hyper/ and Naztech Wireless
Technologies
Managed Sales, Marketing, Purchasing, Logistics, Quality Control, and
Warehouse Personal
Lowered costs in payroll, shipping, fright, telecommunications, travel,
energy, and product packaging by 17%
Implemented a software migration from a dos accounting sales and inventory
program to a state of the art fully integrated accounting, CMR, sales,
purchasing and inventory program with an e-commerce web site AccWare and
AccWare Online by www.icode.com
with hardware upgrades, software upgrades, user training while continuing
to administer and maintain all updates and software problems
D.E.W. Information Technologies
20159 Lassen St Suite A
Chatsworth, Ca 91311
Sales and Marketing (Mfg.Rep.) (March 1997-Present)
Developed customer relationships and increased customer accounts with in
person presentations and telephone sales calls for Accounting Software,
Computer Hardware Systems, PBX equipment, Call Accounting Software, ISP
Services, Minolta Digital Color Document Imaging and Storage Solutions,
Property Management Software, DSL, Wireless Systems, CCTV Systems and
Security Systems to Hospitals, Nursing Homes, Hotels, Motels, Cruise
Lines, Resorts and Business to Business
Establish new customer base for Pay-per-View Movie, Internet TV and
Interactive Game System using a Computer Server and a Local Area Network
for Hotels, Hospitals, and Cruise Lines
Identified and established market presence for telecommunications call
center automation equipment, office automation services and POS front
office accounting software with personal sales calls and by supervising
sales agents in telemarketing, direct contact, direct e-mail, direct mail,
and trade shows
Sales of Professional Industrial Digital Video & Audio Equipment to
entertainment companies
Developed co-navigation interactive web presentation pages that allow
sales agents and customers to
interact with each other over the Internet and telephone increasing sales
to the number of calls
Sales of Web Site design, development, hosting services and co-location
services
Search engine placement, optimization, ranking services and software
products to B2B companies
Specializing in Internet strategies with the use of advancing
technologies, search engine ranking and affiliate management in developing
the following web sites to market new products, services and inventions at
www.eye4products.com , for the
Arts and Crafts Industry at
www.thevirtualgallery.com and for Race Car Owners and
Enthusiasts to exchange information and report stolen cars and other
property at www.stolenracecar.com
Established affiliate and product marketing expos, industry trade shows,
and exhibits to showcase products, services and companies at
www.expos4products.com
New Product research for infomercials and e-commerce sales
WorldWebExpo.com, Inc.
351 West Ash Suite 1002
San Diego, CA. 92101
Information Officer, Director of Affiliate and Internet Marketing (January
2000-April 2001)
Responsible for developing marketing advertising programs including print,
direct mail, and
e-commerce for sales of on-line national and international virtual trade
shows, expo's and trade pavilions for global companies in energy,
computer, hospitality, restaurant, and telecommunications industries
Trained national telemarketing sales managers and sales agents, created
marketing and sales manuals
Increased sales (by 3%to 15%per month) by developing co-navigation
interactive marketing web pages
Obtained search engine presence on major search engines such as Yahoo,
AltaVista, and AOL
Conducted corporate meetings on major sales promotions, marketing,
content, and security
Established b2b portal for a Internet Trade Show Company at
www.worldwebexpo.com,
Developed web site strategy, design, content, forms, functionality and
customer service
Established business partnerships, marketing relationships, on-line
classified ad and affiliate programs
Key Data Systems Corp.
16250 Stagg St
Van Nuys, Ca 91406
Vice-President Operations (June 1999-January 2000)
Responsible for re-order sales and the operations of four companies, with
125 employees, and sales of 14 million dollars per year
Responsible for developing marketing programs including telemarketing,
direct mail, and e-com. sales of computer and printer products
Established market presence on the WorldWideWeb for the following
( www.keydatasystems.com
)
Developed new products for e-commerce web site and re-order departments
Exceeded (by 3%to 25%per month) sales goals every month by teaching and
developing different methods of telemarketing, direct sales, Internet
Auctions, email, postal mail, and fax
Developed Government Sales of computer supplies to IMPAC credit card
purchase agents using fax, telemarketing, and direct mail.
Designed with American Express (
www.PersonaSelect.com ) a rewards program for the retention of
customers
Prepared new product information and sales training manuals using Computer
programs
Instructed sales department in the use of Novell Group Wise for use of
e-mail, scheduling appointments, and maintaining sales contacts from
corporate database
Future Creative Art Inc.
9543 Cozycroft Ave.
Chatsworth, Ca 91311
V.P Sales and Marketing (1975-1997)
Recruited, hired, and trained sales managers, salespeople for
telemarketing and direct sales
Created a national sales department that sold to Jewelry Wholesalers and
Manufacturers
Developed and implemented strategic marketing plans which increased annual
sales by 7 to 26 %
Implemented a web site for E-commerce in 1996 for the sale of new products
in vertical markets
Conceptual ability and written communication skills used to create
business plans, sales letters, proposals, and sales manuals for account
management
Invented, formulated, built, and operated from concept a international
jewelry design and manufacturing company with an information system that
integrated sales, marketing, design, production and accounting
EDUCATION
Advanced Computing Institute
3470 Wilshire Blvd. Suite 1100
Los Angeles, CA, 90010
Certificate for Computer programming and database development (Oracle,
Java, html, Access)
Los Angeles Pierce College
Woodland Hills, CA 90236
77 units toward BS in computer science and continuing at University of
Phoenix Online
3.45 GPA, Lab Assistant for Geology and Oceanography Department
Attention: H. R. Dept.
I am an achievement-oriented product and project management professional
with over 15 years of successful experience in marketing, sales, and
operations. I am an highly motivated sales professional with experience in
technical, consumer, and business sales, along with high energy and strong
ambition. I have a consistent track record of exceeding quotas with
performance regularly at 125%+ above target. Experience in selling to
Manufactures, Service Providers and Major Corporations. I am skilled in
creating exceptional presentations, managing new product introductions and
providing application solutions with a proven track record in new business
development and major account management. I am exceptionally well
organized with excellent time management skills.
I believe that I am particularly well qualified for the position and would
like to have the opportunity to meet with you to explore how my skills can
enhance the value of your organization. Currently I would like to consider
opportunities that can be negotiated for today’s economic environment and
will accept a reasonable salary based on benefit structure, responsibility
and advancement opportunity. I realize the number of excellent resumes
that cross your desk; I thank you for reviewing mine.
Sincerely,
Duane E. Wangenheim
TECHNICAL SKILLS, OPERATING SYSTEMS and HARDWARE
Familiar with Adobe GoLive, Live Motion, Image Ready, FrontPage, FTP
Programs, FinalCut Pro, Adobe PhotoShop, Illustrator, Streamline,
PageMaker, Access, Microsoft Office, Corel WordPerfect, Mas 90, Crystal
Reports, Clarion Accounting Sys., Microshare Basic Accounting, Quark,
Netscape Microsoft Explorer, Oracle, Java, HTML, ACT 3.0, Maximizer and
Goldmine
Attained skills in Dos, Windows 95/ 98, Windows NT 4.0 server, NT 4.0
Workstation, Novel NetWare, GroupWise, Mac OS, PC’s, Power Mac’s and
Network Printers/Copiers, from installation and migration, repairing
software and security concepts
Experienced in the troubleshooting of PC systems, Mac’s to Power Macs,
Skilled in the installation and replacement of peripherals, hard drives,
ram chips, video cards, net cards, printers/scanners either stand alone
systems or networks and color network copier/printer systems
PERSONAL ACHIEVEMENTS
Designed and marketed greeting cards with 14-karat gold charms that sold
over three million units
Developed a successful sales and marketing program to the Government using
IMPAC payment system (Instant government payment of invoice) to sell
computer peripherals, laser printers, copier, fax and inkjet systems and
supplies ($6 million sales first year)
As a Sales Manager for Teleprompter Cable TV added 23,000 Subscribers in 3
months
Implemented successful e-commerce b2b Web Portals and Vertical Business
Communities
Invented a mass production chemical milling and etching process for
etching gold and silver parts
Developed a computer aided design system to make photo film tools for
chemical milling metal parts
PERSONAL INTERESTS
Secretary for the Board of Directors Chatsworth Junior Baseball League,
Manager of a Little League Baseball Team, travel, hiking, chess,
gardening, reading and photography
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