D. E. WANGENHEIM 20159 Lassen St. Chatsworth, Ca 91311

818.886.3394 cell 818.687.3781 email dewit2@socal.rr.com

 

OBJECTIVE

 

To obtain a position as a Operations Manager or E-commerce Manager in an enterprising organization which will provide opportunities to apply my salesmanship, marketing skills, and management proficiency. I want a position that satisfies my creativity. What I do is of value. Where ethics count, the company is a team and its people are considered its most valuable assets.

 

SUMMARY

 

Developed and administered business solutions while training, and motivating employees in sales, marketing, collections and customer service. As a former baseball relief pitcher I thrive on pressure situations. My job was to close and today I use that experience in the business arena. As manager of marketing or sales I am an exceptional motivator. I discover and develop new talent that will open and maintain accounts. I study what the competition offers, then expand on our superior product benefits and major selling points. I use this to increase sales, product reorders, teach sales personnel and at the same time use it to maintain customer relations. I believe in a thorough customer needs assessment. I am known as the “investigator”.

 

EMPLOYMENT

 

Scitx, Inc.

2861 Mission St.           

Santa Cruz, CA 95060

Operations/Sales Manager Southern California August 2002-Present

 

• Developed marketing collateral and made in person sales calls for the following products; Security software and Firewalls with Intrusion Detection Systems, Dedicated and Collocation Hosting Solutions,  Messaging Solutions with ASP Collaboration for intranet and extranet business models, Streaming Video (independent film and TV production), Audio streaming Management ASP Services (internet radio), Wireless based Merchant Shopping with Data Management Systems, T-1,3, OC3, and .Net Solutions

• Created effective sales presentations and solutions for C-level clients based on their verticals for extranet ASP services

• Introduced Apples new Xserve servers with intranet and extranet ASP products to business’s that create, manage, publish, design, and base their business on Apple's Macintosh platform (Grayzone and Cattala)

• Developed e-mail marketing programs for opt-in video and audio email 

 

Hypercel Corp.

1145-A Arroyo Ave

San Fernando, Ca 91340

Chief Operations Officer/Internet Manager July 2001-June 2002

 

• Instituted and maintained an email sales and marketing programs

• Development of an opt-in email list for wireless accessories wholesalers

• Developed an online presence for e-commerce sales 

• Researched and market tested electric scooters (xcooter.com) for mobile transportation

• Managed Sales, Marketing, Purchasing, Logistics, Quality Control, and Warehouse Personnel

• Implemented a software migration from a dos accounting sales and inventory program to a state of the art fully integrated accounting, CMR, sales, purchasing and inventory program with an e-commerce web site (AccWare and AccWare Online by (icode.com) with hardware upgrades, software upgrades, user training while continuing to administer and maintain all updates and software problems

• Lowered costs in shipping, telecommunications, and travel

• Collaborated with Marketing a new brand for cellular accessories with point of purchase displays (HyperGear) rudolphos.com/hyper/ and Naztech Wireless Technologies

• Designed and developed project work plans and budgets

• Developed purchasing and logistic procedures, negotiated for terms and pricing for products

 

D.E.W. Information Technologies

20159 Lassen St Suite A

Chatsworth, Ca 91311

Internet Sales and Marketing Consulting March 1997-Present

 

• Developed in person presentations and telephone sales calls for real time Accounting Software, Computer Hardware Systems, PBX equipment, Call Accounting Software, ISP Services, Minolta Digital Color Document Imaging and Storage Solutions, POS Systems, office automation services, Property Management Software, DSL, Wireless Systems, CCTV Systems and Security Systems (Hotel Connect Inc.)

• Marketed Pay-per-View Movie, Internet TV and Interactive Game System using a Computer Server and a Local Area Network for Hotels, Hospitals, and Cruise Lines (TNN-2000 Inc.)

• Sales of Professional Industrial Digital Video & Audio Equipment to Hospitality and Entertainment companies (Advanced Video Systems.com)

• Developed co-navigation interactive web presentation pages that allow sales agents and customers to interact with each other over the Internet and telephone increasing sales to the number of calls

• Sales of Web Site design, development, hosting services and co-location services (lalaweb.com)

• Search engine placement, optimization, ranking services and software products to B2B companies

• Established affiliate and product marketing expos, industry trade shows, and exhibits to showcase products, services and companies at expos4products.com, 4mobileproducts.com, thevirtualgallery.com, and stolenracecar.com

• New Product research for streaming infomercials and e-commerce sales eye4products.com

 

WorldWebExpo.com, Inc.

San Diego, CA. 92101

Information Officer, Director of Affiliate and Internet Marketing January 2000-June 2001

 

• Designed and instituted an e-commerce interactive web site for sales of on-line national and international Virtual Trade Shows, Expo's and Trade Pavilions for global companies in energy, computer, hospitality, restaurant, entertainment, sports, and telecommunications industries

• Trained national telemarketing sales managers and sales agents, created marketing and sales manuals

Increased sales (up to 15%per month) by developing co-navigation interactive marketing web pages with Instant Messaging

• Developed web site strategy, design, content, forms, functionality and customer service

• Established business partnerships for on-line classified ad and affiliate reseller programs

• Developed purchasing procedures and negotiated for terms for all products used sold by company

 

Key Data Systems Corp.

16250 Stagg St

Van Nuys, Ca 91406

Vice-President Operations June 1999-January 2000

 

• Managed re-order sales department and the operations of four companies, with 125 employees

• Responsible for developing marketing programs including telemarketing, direct mail, and e-commerce. sales of computer and printer products

• Developed new products for e-commerce web site for keydatasystems.com

• Exceeded (by 3%to 21%per month) sales goals every month by teaching and using different methods of telemarketing, direct sales, Internet Auctions, email, postal mail, and faxing product sheets

• Developed Government Sales of computer supplies to IMPAC credit card purchase agents using fax, telemarketing, and direct mail.

• Designed with American Express (PersonaSelect.com) a rewards program for the retention of customers

 

Future Creative Art Inc.

9543 Cozycroft Ave.

Chatsworth, Ca 91311

Operations Manager/President 1975-1997

 

• Recruited, hired, and trained sales managers, salespeople for telemarketing and direct sales

• Created a national sales department that sold to Jewelry Wholesalers and Manufacturers

• Implemented a web site for E-commerce in 1996

• Conceptual ability and written communication skills used to create business plans, sales letters, proposals, and sales manuals for account management

• Developed purchasing procedures, used gold futures to hedge market replacement cost, negotiated for terms and pricing all products for resale and internal use

• Invented, formulated, built, and operated from concept an international jewelry design and manufacturing company with an MRP information system that integrated sales, marketing, design, production and accounting

 

TECHNICAL SKILLS

 

Familiar with Adobe Web Tools, Adobe PhotoShop, Illustrator, PageMaker, Quark, FrontPage, FTP Programs, Access, Microsoft Office , Icode AccWare accounting, Icode AccWare Online, Sage Mas 90, Crystal Reports, Microshare Basic Accounting, Oracle, Java, HTML, ACT, Maximizer, and Goldmine

 

Attained skills in Dos, Windows OS, Windows 2000 Products, Server, Workstations, IIs web server, Novel NetWare, GroupWise, Mac OS, PC’s, Power Mac’s and Network Printers/Copiers, from installation and migration, repairing software and security concepts

Experienced in the troubleshooting of PC systems, Mac’s to Power Macs, Skilled in the installation and replacement of peripherals, hard drives, ram chips, video cards, net cards, printers/scanners either stand alone systems or networks and color network copier/printer systems

 

PERSONAL ACHIEVEMENTS

 

Developed Business Operations, Sales, Purchasing, and Internet Marketing Skills.

Developed a successful sales and marketing program to the Government using IMPAC payment system

Implemented Brand Name Product Lines (Gold n’ Greetings, Gold Etchings, HyperGear and others)

Designed and built successful e-commerce b2b Web Portals

Invented a mass production chemical milling and etching process

Created Energy Expo 2000, a virtual trade show where consumers and energy services providers work in partnership with Bonneville Power Admin. bpa.gov/Corporate/KCC/nr/00nr/nr091400B.shtml

 

PERSONAL INTERESTS

 

Board of Directors Chatsworth Junior Baseball League, Manager Little League Baseball Team, travel, hiking, chess, gardening, reading and photography

 

EDUCATION

 

Advanced Computing Institute

3470 Wilshire Blvd. Suite 1100

Los Angeles, CA, 90010

Certificate for Computer programming and database development (Oracle, Java, html, Access)

 

Los Angeles Pierce College

Woodland Hills, CA 90236

77 units toward BS in computer science and continuing at University of Phoenix Online

3.45 GPA, Lab Assistant for Geology and Oceanography Department