D. E. WANGENHEIM 20159 Lassen St. Chatsworth, Ca 91311
818.886.3394 cell 818.687.3781 email
dewit2@socal.rr.com
OBJECTIVE
To obtain a position as a Operations Manager or E-commerce Manager in an
enterprising organization which will provide opportunities to apply my
salesmanship, marketing skills, and management proficiency. I want a position
that satisfies my creativity. What I do is of value. Where ethics count, the
company is a team and its people are considered its most valuable assets.
SUMMARY
Developed and administered
business solutions while training, and motivating employees in sales,
marketing, collections and customer service. As a former baseball relief
pitcher I thrive on pressure situations. My job was to close and today I use
that experience in the business arena. As manager of marketing or sales I am an
exceptional motivator. I discover and develop new talent that will open and
maintain accounts. I study what the competition offers, then expand on our
superior product benefits and major selling points. I use this to increase
sales, product reorders, teach sales personnel and at the same time use it to
maintain customer relations. I believe in a thorough customer needs assessment.
I am known as the investigator.
EMPLOYMENT
Scitx, Inc.
Operations/Sales Manager
Southern California August 2002-Present
Developed marketing
collateral and made in person sales calls for the following products; Security
software and Firewalls with Intrusion Detection Systems, Dedicated and
Collocation Hosting Solutions, Messaging Solutions with ASP
Collaboration for intranet and extranet business models, Streaming Video (independent
film and TV production), Audio streaming Management ASP Services (internet
radio), Wireless based Merchant Shopping with Data Management Systems, T-1,3,
OC3, and .Net Solutions
Created effective sales
presentations and solutions for C-level clients based on their verticals for
extranet ASP services
Introduced Apples new Xserve servers with intranet and extranet ASP products to
businesss that create, manage, publish, design, and base their business on
Apple's Macintosh platform (Grayzone and Cattala)
Developed e-mail marketing
programs for opt-in video and audio email
Hypercel Corp.
Chief Operations
Officer/Internet Manager July 2001-June 2002
Instituted and maintained
an email sales and marketing programs
Development of an opt-in
email list for wireless accessories wholesalers
Developed an online
presence for e-commerce sales
Researched and market
tested electric scooters (xcooter.com) for mobile transportation
Managed Sales, Marketing,
Purchasing, Logistics, Quality Control, and Warehouse Personnel
Implemented a software
migration from a dos accounting sales and inventory program to a state of the
art fully integrated accounting, CMR, sales, purchasing and inventory program
with an e-commerce web site (AccWare and AccWare Online by (icode.com) with hardware upgrades,
software upgrades, user training while continuing to administer and maintain
all updates and software problems
Lowered costs in shipping,
telecommunications, and travel
Collaborated with Marketing
a new brand for cellular accessories with point of purchase displays (HyperGear) rudolphos.com/hyper/ and Naztech
Wireless Technologies
Designed and developed
project work plans and budgets
Developed purchasing and
logistic procedures, negotiated for terms and pricing for products
D.E.W. Information
Technologies
20159 Lassen St Suite A
Chatsworth, Ca 91311
Internet Sales and Marketing
Consulting March 1997-Present
Developed in person
presentations and telephone sales calls for real time Accounting Software,
Computer Hardware Systems, PBX equipment, Call Accounting Software, ISP
Services, Minolta Digital Color Document Imaging and Storage Solutions, POS
Systems, office automation services, Property Management Software, DSL,
Wireless Systems, CCTV Systems and Security Systems (Hotel Connect Inc.)
Marketed Pay-per-View
Movie, Internet TV and Interactive Game System using a Computer Server and a
Local Area Network for Hotels, Hospitals, and Cruise Lines (TNN-2000 Inc.)
Sales of Professional
Industrial Digital Video & Audio Equipment to Hospitality and Entertainment
companies (Advanced Video Systems.com)
Developed co-navigation
interactive web presentation pages that allow sales agents and customers to
interact with each other over the Internet and telephone increasing sales to
the number of calls
Sales of Web Site design,
development, hosting services and co-location services (lalaweb.com)
Search engine placement,
optimization, ranking services and software products to B2B companies
Established affiliate and
product marketing expos, industry trade shows, and exhibits to showcase
products, services and companies at expos4products.com, 4mobileproducts.com,
thevirtualgallery.com, and stolenracecar.com
New Product research for
streaming infomercials and e-commerce sales eye4products.com
WorldWebExpo.com, Inc.
Information Officer, Director
of Affiliate and Internet Marketing January 2000-June 2001
Designed and instituted an
e-commerce interactive web site for sales of on-line national and international
Virtual Trade Shows, Expo's and Trade Pavilions for
global companies in energy, computer, hospitality, restaurant, entertainment,
sports, and telecommunications industries
Trained national
telemarketing sales managers and sales agents, created marketing and sales
manuals
Increased sales (up to 15%per
month) by developing co-navigation interactive marketing web pages with Instant
Messaging
Developed web site
strategy, design, content, forms, functionality and customer service
Established business
partnerships for on-line classified ad and affiliate reseller programs
Developed purchasing
procedures and negotiated for terms for all products used sold by company
Key Data Systems Corp.
Van Nuys, Ca 91406
Vice-President Operations
June 1999-January 2000
Managed re-order sales
department and the operations of four companies, with 125 employees
Responsible for developing
marketing programs including telemarketing, direct mail, and e-commerce. sales of computer and printer products
Developed new products for
e-commerce web site for keydatasystems.com
Exceeded (by 3%to 21%per
month) sales goals every month by teaching and using different methods of
telemarketing, direct sales, Internet Auctions, email, postal mail, and faxing
product sheets
Developed Government Sales
of computer supplies to IMPAC credit card purchase agents using fax,
telemarketing, and direct mail.
Designed with American
Express (PersonaSelect.com) a rewards program for the retention of customers
Future Creative Art Inc.
Chatsworth, Ca 91311
Operations Manager/President
1975-1997
Recruited, hired, and
trained sales managers, salespeople for telemarketing and direct sales
Created a national sales
department that sold to Jewelry Wholesalers and Manufacturers
Implemented a web site for
E-commerce in 1996
Conceptual ability and
written communication skills used to create business plans, sales letters,
proposals, and sales manuals for account management
Developed purchasing procedures,
used gold futures to hedge market replacement cost, negotiated for terms and
pricing all products for resale and internal use
Invented, formulated,
built, and operated from concept an international jewelry design and
manufacturing company with an MRP information system that integrated sales,
marketing, design, production and accounting
TECHNICAL SKILLS
Familiar with Adobe Web
Tools, Adobe PhotoShop, Illustrator, PageMaker, Quark, FrontPage, FTP Programs,
Access, Microsoft Office , Icode AccWare
accounting, Icode AccWare
Online, Sage Mas 90, Crystal Reports, Microshare Basic Accounting, Oracle, Java, HTML, ACT, Maximizer, and Goldmine
Attained skills in Dos,
Windows OS, Windows 2000 Products, Server, Workstations, IIs
web server, Novel NetWare, GroupWise, Mac OS, PCs, Power Macs and Network
Printers/Copiers, from installation and migration, repairing software and
security concepts
Experienced in the
troubleshooting of PC systems, Macs to Power Macs, Skilled in the installation
and replacement of peripherals, hard drives, ram chips, video cards, net cards,
printers/scanners either stand alone systems or
networks and color network copier/printer systems
PERSONAL ACHIEVEMENTS
Developed Business
Operations, Sales, Purchasing, and Internet Marketing Skills.
Developed a successful sales
and marketing program to the Government using IMPAC payment system
Implemented Brand Name Product
Lines (Gold n Greetings, Gold Etchings, HyperGear
and others)
Designed and built successful
e-commerce b2b Web Portals
Invented a mass production
chemical milling and etching process
Created Energy Expo 2000, a
virtual trade show where consumers and energy services providers work in
partnership with Bonneville Power Admin. bpa.gov/Corporate/KCC/nr/00nr/nr091400B.shtml
PERSONAL INTERESTS
Board of Directors Chatsworth
Junior Baseball League, Manager Little League Baseball Team, travel, hiking,
chess, gardening, reading and photography
EDUCATION
Advanced Computing Institute
Certificate for Computer
programming and database development (Oracle, Java, html, Access)
77 units toward BS in
computer science and continuing at
3.45 GPA, Lab Assistant for
Geology and Oceanography Department